Privacy policy
Mississauga Elite MMA & Fitness (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, create an account, or opt in to receive messages from us.
|1) Who We Are
Business Name: Mississauga Elite MMA & Fitness
Website: https://www.mississaugaelite.
Contact Email: info@mississaugaelite.com
Phone: 4169106175
2) What Information We Collect
We may collect the following types of personal information:
Contact details (name, email address, phone number)
Inquiry details (message content, program interest)
Account details (if you create a profile through our portal)
Website usage data (basic analytics, device/browser information)
3) How We Use Your Information
We use personal information to:
Respond to inquiries and provide customer support
Provide services, schedule updates, and operational notices
Send marketing messages only when you have given express consent
Improve our services and website performance
Maintain records required by law (including consent records)
4) SMS Text Messaging (CASL + Carrier Compliance)
If you choose to opt in to SMS messages from us, we may send:
Class reminders and schedule updates
Membership/account notifications
Promotions and marketing messages (only when you have expressly opted in)
Express Consent (CASL):
Under Canada’s Anti-Spam Legislation (CASL), we will only send you commercial electronic messages (including SMS) when we have your express consent (or where another lawful basis applies). Our website forms use an unchecked checkbox so you can actively choose to opt in.
Message Frequency: Message frequency may vary.
Message & Data Rates: Message and data rates may apply.
Opt-Out
:
:
You can unsubscribe from SMS at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages unless you opt in again.
Help:
Reply HELP to receive help, or contact coach@mississaugaelite.com.
5) Mobile Information Sharing (Required Statement)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6) When We Share Information
We do not sell your personal information. We may share personal information only:
With service providers that help us operate (examples: scheduling software, SMS platform), strictly to deliver services you requested
If required by law or to protect safety and legal rights
In a business transition (such as restructuring), where permitted by law
Service providers must protect your information and use it only for the services they provide to us.
7) Cookies and Analytics
We may use cookies or similar tools to improve your experience and understand website usage. You can adjust cookie settings in your browser.
8) Data Retention
We keep your information only as long as needed for the purposes described above, or as required by law. Consent records may be kept longer to show compliance.
9) Security
We use reasonable safeguards to protect personal information. No online system is perfect, but we work to keep your data protected.
10) Your Choices
You can:
Ask to update or correct your information
Withdraw consent for marketing messages at any time
SMS: reply STOP
Email: use the unsubscribe link (where provided) or email us
11) Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact:
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: coach@mississaugaelite.com
By phone number: 4169106175
